Professional IT Consulting and Coaching

We offer IT Consulting and technical coaching to small businesses on the Sunshine Coast and Lower Mainland, tailored to meet the needs of business today. We have extensive experience offering professional support for a diverse range of industries and technical environments including: mining, refining, broadcasting, education, non-profit, real estate, retail and small business. We are experienced at quickly assessing and researching an IT situation and deploying cost effective real solutions appropriate for small business.
 

When do you need an IT Consultant?

Here are several indicators your business may need to hire a new IT consultant:

  • You start to wonder: is my data safe?
  • You or an employee spends more time in a day fighting computer problems than working.
  • When you are overwhelmed with your technology options, and need a fresh, clear, unbiased, perspective.
  • In a crisis, there’s no one who can get you back up and running.
  • There’s just too much tech to work through.
  • When you want to grow your business or when you are moving to a new physical location

All of these can happen to you, and having an IT consultant to help you get set up or back up and running again and can save you a lot of time and money in the long run.
 

We move your business forward

We fix computers, set up your network, load new software or help you set up your mobile devices, but we are more than computer support. We are technical coaches for your business. This is what we do best. We ...

  • listen, clarify and identify areas of growth or improvement.
  • come up with real solutions to your problems, and to help you implement every step of a technology or process improvement action plan.
  • advise you about Technology investments that can save time and money and even help you get ahead of the competition.
  • help your business reach their goals
  • provide ongoing training and support

Managed Services

Do you use 
  1. the "fix-it-when-it-breaks model" of technology management: when technology fails, you call someone to fix the problem. This results in repeated downtime and lost productivity.
    OR 
  2. the managed IT services solution. The IT consultant is focused on keeping your system running, rather than just fixing the problem for it to happening again. 
Just like maintenance of any other part of your business, routine maintenance of your IT systems is more than worth the investment. And having a relationship with your managed IT services provider is not unlike having your very own IT specialist on staff (without costly full-time salaries) - someone you already know, that you can pick up the phone and call for advice or assistance. Managed Services is certainly what our clients prefer most.
 
Some broad categories of services that we provide are:
 
  • risk assessment of your Technology
  • regular and emergency proactive support, either remote and on-site
  • ensuring that your computers are functioning properly and are protected against threats
  • implement and/or manage backup solutions
  • evaluate your current use of technology and suggest possible changes
  • provide custom designed technical solutions
 

We also offer one-on-one Teaching and Training for all things digital. If you are stumped with your technology, we’ll be sure to help.

 

Competitive Price & Performance

We offer a competitive hourly rate with an estimation for the services you are requiring. Hourly rate starting at $80/hr. We provide managed services on a discounted rate, call us for a free Risk evaluation and details of available plans.

The details

  • 1 hour minimum fee for any on-site call, (including appointments that you miss)
  • no travel fee from Sechelt to Egmont
  • flat rate, regardless of Windows, Mac, Server, or Mobile device
  • no maintenance contracts to sign, all our services are on-call or by monthly agreement
  • confidential IT service with a simple transparent Engagement Agreement.

Katako Services is committed to the satisfaction of all of our customers, and to constantly finding ways to improve the services we provide. If you are not delighted with any work that has been done, please contact us. We will do everything possible to resolve the problem for you.

We depend on customer referrals and repeats for most of our business, and know that making our customers happy is the only way that's going to work!

We service & support Microsoft® Windows, Apple® OS X and iOS, and Google® Android.